EDITEL + IZBERI

Before implementing EDI, Izberi d.o.o. operated in a traditional manner, relying heavily on paper documentation and lengthy processes, which often led to inefficiencies for both the company and its partners.

These inefficiencies were evident in several areas:

• Customers faced time-consuming reviews of consolidated invoices.
• There was a higher incidence of administrative errors on both sides.
• Manual document processing took longer.
• There was a lack of visibility into stock patterns and inventory levels at the retail locations supplied by Izberi d.o.o.

The initiative for optimization was initially proposed by a business partner who was already working with EDITEL/PANTEON GROUP.
Izberi d.o.o. accepted the proposal for digital document exchange, demonstrating flexibility toward its partners and adaptability to new processes.

Naturally, there were challenges. EDI was a new and unfamiliar field for Izberi d.o.o. Given their unique business model as a distributor of printed media—which involves complex processes, a large volume of exchanged documents, and administratively intensive operations—the company was concerned about how the system would function in their environment and what impact it would have on their existing processes.

A customized data exchange system was introduced, tailored to the specific requirements of their business processes, particularly regarding the delivery and return of printed materials.

The first process represents the standard flow of document exchange from order placement, physical delivery of printed materials, to receipt of payment. This is illustrated in Chart 1: “Document Exchange Flow for Printed Media Deliveries.”

The second process, which is specific to publishers, involves the document flow for the return of unsold printed materials, as illustrated in Chart 2: “Document Exchange Flow for Magazine Returns.”

These two diagrams illustrate two separate but key electronic business processes in the publishing industry, enabling a higher level of digitalization and optimization of business operations.

After the implementation of EDI, Izberi d.o.o. observed numerous benefits and improvements, including:

• Visibility into stock levels at retail locations, which enabled more accurate delivery planning, fewer returns, and consequently less administrative workload;
• Faster invoice issuance and reduced costs;
• Greater transparency and efficiency across the entire process, with fewer errors.

After implementing EDI, the company demonstrated a high level of flexibility in its business model. The system could be adapted to the specific needs and requirements of its partners, which enabled even closer collaboration and improved efficiency. EDI also had a direct impact on the company’s competitiveness. Its implementation reinforced Izberi d.o.o.’s status as a reliable partner, strengthening its market position and increasing trust among business partners.

In addition to all these benefits, Izberi d.o.o. was pleasantly surprised by the openness and understanding shown by EDITEL/PANTEON GROUP, which managed the implementation. Their support in coordinating with business partners significantly simplified the entire process and enabled a smooth transition to digital operations.

By adopting electronic business practices (EDI), Izberi d.o.o. not only improved its operational processes but also proved itself to be an agile and modern company, ready to take on the challenges of the digital future.