“It makes our lives so much easier!” said Ulrike Pointl, the responsible key account manager at Schlaraffenland.
According to Ms. Pointl, the introduction of EDI was prompted by constantly growing and ever more specific client demands regarding the exchange of orders, despatch advices and invoices.
“To handle that, we had to take our processes to the next level,” she said. As a case in point, the highly dedicated manager mentioned a big client in Germany where a single order may end up translating into deliveries to 360 different stores. Ulrike Pointl is delighted with the solution: “Without EDI, we would have to enter everything manually 360 times. We now do it at the click of a mouse.” Ms. Pointl points out that things are going smoothly thanks to the “excellent collaboration between all players at Schlaraffenland, EDITEL and BMD* from the very first day, not only in terms of the implementation, but also for ongoing operations.” Richard Birmili, the responsible software consultant at BMD, seconds that: “The main challenge was to account for the varying specifications made by large retailers.
Thanks to the fantastic collaboration of everybody at Schlaraffenland GmbH, EDITEL and BMD, we successfully implemented all EDI connections even though we had to meet some very unique specifications,” he said. The successful trio won’t run out of challenges anytime soon because there are many other clients with a variety of different specifications. “We still have a lot to do,” said Ulrike Pointl, who looks forward to tackling the challenges ahead.
