Thanks to EDI, our orders are now processed automatically and error-free, which increases the efficiency of our entire logistics process. Oliver Raddatz, EDI team leader.
The solution
Electronic Data Interchange (EDI) did the trick: IGEFA can now exchange article master data by accessing the electronic price catalogue (PRICAT). This makes article maintenance obsolete because PRICAT is automatically updated thanks to EDI. Any changes to the product, e.g. prices or possible discontinued products, are reflected in real time. The ongoing transfer of master data also has a positive effect on the data quality of placed orders (ORDERS).
As a next step, IGEFA plans to use EDI in other areas as well. One example is transferring links for displaying pictures in the PRICAT for an article in question. This is currently being implemented. An additional step will be embedding links for direct access to warnings and instructions for the use of cleaning products. Data for all cleaning devices, chemical products and other equipment will be transferred. The accuracy of such data is a decisive element when it comes to ensuring that products are used correctly by staff members and to avoiding widespread damage or even health hazards. Just like in the case of the order process, all data will be transferred via eXite®, the EDI platform by EDITEL, which offers a large optimization potential for many processes in the facility management business.